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IT support and helpdesk
Remote and on-site help from an engineer who already knows your setup. Laptops, printers, accounts, new starters.
Learn more about IT support and helpdeskIT support and IT services for businesses across Cyprus: networks, cloud, security, software and smart buildings. One team, from Paphos, that designs it, builds it and keeps it running.
IT support, networks, cloud, security, websites, software, AI and smart home.
(01) The idea
Most businesses do not want more technology. They want fewer problems. We design, build and look after the systems a Cypriot business runs on, so the only time you think about IT is when you are planning what comes next.
DesignedEvery network, server and site starts on paper, sized for how you actually work.
BuiltInstalled, configured and tested by the same people who drew it up.
Looked afterMonitored, patched and documented, with one number to call.
(02) Services
Everything with a plug. One team.
From the router in the cupboard to the app on your phone, we cover the whole stack, so nothing falls between suppliers.
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Networks and Wi-Fi
Structured cabling, firewalls, VPNs and Wi-Fi that reaches the back office, the terrace and the pool bar.
Learn more about Networks and Wi-Fi03
Cloud, email and backup
Mail, files and servers moved to the cloud without a lost weekend, with backups that have actually been test-restored.
Learn more about Cloud, email and backup04
Cybersecurity
Hardening, patching, endpoint protection and staff awareness, sized for small and mid-sized teams and GDPR-minded.
Learn more about Cybersecurity05
Web development
Hand-built websites that load fast on a phone with one bar of signal, and rank for the searches your customers make.
Learn more about Web development06
Software and apps
Custom tools, portals and mobile apps that replace the spreadsheet everyone in the office is afraid to touch.
Learn more about Software and apps07
AI and automation
Assistants that know your business, chatbots that answer customers at 2am, and automations that turn emails and invoices into finished tasks. Private and GDPR-minded.
Learn more about AI and automation08
Smart home and building
Lighting, climate, alarms and energy monitoring that talk to each other, controlled locally wherever possible.
Learn more about Smart home and building
How you pay
One fixed price. Zero surprises.
You pay per project, at a price agreed before any work starts. No monthly contract to sign. If you want someone looking after things afterwards, that is an option, never a condition.
- A written quote before we start
- Pay per project, not per month
- Ongoing support only if you want it
- The same engineer, start to finish
(03) In numbers
Small enough to answer. Broad enough to fix it.
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disciplines under one roof
01
point of contact, for all of it
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offices to drive to. We connect remotely, and come to you when hands are needed
(04) Why us
Clear answers. Systems that work.
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Remote first
Most problems are solved over a secure remote session, with nobody driving anywhere. When something needs hands, an engineer comes to you.
- 02
Plain English
Clear options, honest trade-offs and a fixed quote before any work starts. No acronyms used as a smokescreen.
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Written down
Network maps, passwords, configs and licences are documented and handed to you. Your systems never depend on one person's memory.
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End to end
The team that cables the office also builds the website and secures the email. One owner for every problem.
(05) How we work
Four steps. No loose ends.
The same path whether it is one laptop or a hotel's whole network.
Listen
A video call, or a visit when it helps. We look at what you have and ask how your day actually runs. You get a short written audit, free of jargon.
- Video call
- Audit
- Priorities
Design
A clear plan with options and a fixed quote. You know what you are getting, what it costs and why, before anything is ordered.
- Options
- Fixed quote
- Timeline
Build
We install, configure and test, working around your opening hours. Everything is labelled and documented as we go.
- Install
- Test
- Handover
Run
Monitoring, updates and support on an ongoing plan, or on call when you need us. Either way, the same people answer.
- Monitoring
- Updates
- Support
(06) Who it is for
Built for how Cyprus works.
- AGuest Wi-Fi, networks, booking sites
Hotels and villas
- BTills, networks, online ordering
Shops and restaurants
- CSecure records, backups, GDPR
Clinics and practices
- DHelpdesk, email, remote work
Offices and firms
- ESmart homes, networks, portals
Property and building
- FClassroom Wi-Fi, devices, filtering
Schools and training
Sectors we design for. Not a client list.
(07) FAQ
Questions, answered.
The short version. If yours is not here, just ask.
Where in Cyprus do you work?
We work remotely with businesses right across Cyprus, and we are based in Paphos. For anything that needs hands on site, an engineer travels to you, and we will tell you up front when a visit is needed rather than a remote session.
Do you work remotely or come to us?
Remote first. Most issues are solved over a secure remote session with nobody driving anywhere. When something physical is needed, a cable run, a new device, hardware that will not start, we come to you.
How do you charge?
Per project, at a fixed price agreed before any work starts. There is no monthly contract to sign. If you want someone looking after things afterwards, an ongoing support plan is available, but it is always an option and never a condition.
How quickly will you respond?
For everyday requests we aim to reply the same working day. On an ongoing plan, problems that stop you trading come first. Either way we will be honest about timing rather than leave you wondering.
Can you help us stay GDPR compliant?
We handle the technical side, access control, encryption, secure backups and keeping records safe, which supports your data protection duties. We are not lawyers, so for formal legal advice we will say so and suggest you take it.
How do we get started?
Send a short message or an email telling us roughly what you need. We reply to arrange a quick call or visit, look at what you have, and come back with a plain summary and a fixed quote before anything is ordered.
(08) Contact
Let's talk.
Email[email protected]
Phone+357 96 223051
Remote supportVideo call, chat or screen share
Where we workRemotely, across Cyprus
On siteWe come to you when hands are needed